Privacy policy

This Privacy Policy describes how Brasia Fabricsist Private Limited (“Company”, “We”, “Us”) collects, uses, stores, and protects personal data of users accessing Vastraaverse (“Platform”).

This Policy is drafted in alignment with the Information Technology Act, 2000, applicable RBI consumer protection principles, and readiness for India’s Digital Personal Data Protection (DPDP) Act, 2023.

1. INFORMATION WE COLLECT

We may collect the following information:

1.1 Personal Information

  • Name

  • Email address

  • Mobile number

  • Billing and shipping address

1.2 Transaction Information

  • Order details

  • Payment reference IDs

  • Subscription status

Note: Card details, CVV, UPI PINs, and net-banking credentials are neither collected nor stored by the Company.

2. PURPOSE OF DATA COLLECTION

User data is collected solely for the following purposes:

  • Order processing and fulfillment

  • Subscription management

  • Customer support and grievance handling

  • Regulatory and legal compliance

  • Fraud prevention and transaction security

3. PAYMENT SECURITY

All payments are processed through secure, PCI-DSS compliant third-party payment gateways. The Company does not store any sensitive payment information on its servers.

4. DATA SHARING & DISCLOSURE

User data may be shared only with:

  • Payment gateway and banking partners

  • Logistics partners (for physical product delivery)

  • Government or regulatory authorities, when required by law

User data is never sold, rented, or traded to third parties.

5. DATA RETENTION

Personal data is retained only for as long as necessary to:

  • Fulfill contractual and service obligations

  • Comply with legal and regulatory requirements

  • Resolve disputes and enforce agreements

6. DATA SECURITY

The Company implements reasonable administrative, technical, and physical security measures to protect user data against unauthorized access, misuse, alteration, or disclosure.

7. USER RIGHTS

Users have the right to:

  • Request access to their personal data

  • Request correction or deletion of data (subject to legal requirements)

  • Withdraw consent for non-essential communications

All requests may be sent to:
📧 vastraaverse2026@gmail.com

8. COOKIES

The Platform may use cookies and similar technologies to enhance user experience and analyze platform performance. Users may disable cookies through their browser settings.

9. POLICY UPDATES

This Privacy Policy may be updated periodically. Continued use of the Platform after changes constitutes acceptance of the revised Policy.

10. CONTACT INFORMATION

For privacy-related concerns or data queries:

Parent Company Name: Brasia Fabricsist Private Limited
Platform: Vastraaverse
Email: vastraaverse2026@gmail.com
Phone: 9831685476
Address: 1 Crooked Lane, Kolkata – 700069

By completing a transaction or using Vastraaverse, users acknowledge that they have read, understood, and agreed to this Privacy Policy.